Proudly 100% NZ Owned |  © Parklife Tourism Limited t/a Ross Beach Top 10 Holiday Park

Ross Beach Top 10 Holiday Park

Our Terms & Conditions

Payment Policy

Bookings Policy
Please be aware our reception is not open 24hrs a day. Please time your arrival to before 9pm in Summer & 7pm in Winter.
Acceptance of an accommodation booking is acknowledgment and agreement to these terms and conditions.
- Full payment is required to secure every booking and must be paid at the time of booking.
- This can be paid by cash, credit card (MasterCard or Visa 2% fee)
- Bookings may be cancelled without notice if the deposit is not received by the agreed due date.
- Once your payment has been recieved you will recieve confirmation by email. Please check that all details on your Booking Confirmation are correct.
- Guests may request a specific site. Depending on availability, management will endeavour to hold that site for you, but cannot guarantee any site allocation due to circumstances that may arise after your booking has been confirmed.
- We reserve the right to refuse entry into Ross Beach Top 10 Holiday Park. A full refund will be issued under these circumstances.
- Persons under 18 years of age must be accompanied by a parent or guardian.
- The tariff is based on the number of guests and type of accommodation for the specified time and duration. Any changes thereto may change the tariff.
- PRICES are calculated on the number of people booked onto a Site or into a Pod. We allow strictly a maximum of 6 people per Site and 2 people for all pods except family pods at 5 or 3 persons, including children. There is no provision for additional people.
- Rates may change without notice. Prices quoted are current at time of booking, inclusive of GST and firm upon full payment for the specified time and duration.
- The person named on the Booking Confirmation is liable for any damage/Loss caused to the accommodation or its fixtures and fittings. In such an event the customer gives the management of Ross Beach Top 10 Holiday Park authority to be recompensed for loss.
- Minimum stay periods may apply to weekends, public holidays and peak season.

When you register or give us personal information when making a reservation with us, it will be held on the TOP 10 Holiday Park Group central database. Your personal details will then be able to be accessed by TOP 10 Holiday Parks Central Office and other TOP 10 Holiday Parks if you are making a reservation with them. Ross Beach Top 10 Holiday Park will not, except as required by law, share this information with any other third parties without your permission.

If you purchase a TOP 10 Membership Card all of the Conditions of the Card will apply. These can be viewed here

Cancellation Policy

All cancellations must be made in writing using your surname and reservation number as reference.
A 75% refund will apply to cancellations 72 hours or more before the date of arrival.
No refunds will apply to cancellations within 72 hours of the date of arrival.
The booking can be transferred to another date within the current financial year.
If an amendment results in shortening of the stay or a reduction in guest numbers, it will be treated as a cancellation.
If you cancel an amended booking it will be treated as within 72hrs of the arrival date.
- Non-arrival on the first night of the booking (without notification) automatically cancels entire booking.
- Refunds are not given for early departure.
- Each online booking website has its own cancellation/refund policy that might also be relevant to the specific deal that is being offered - please check with the relevant website.

Child Policy

Children Policy
We ask that you supervise your children when on the play equipment.
All hire carts are to only be ridien on the gravel roads and not around the amenities buildings, or over grass banks..We take the safety of all our guest, including your children seriously .
If you would like to hire any equipment please come to reception to complete paperwork.


We have many different room configurations, so please feel free to let us know when you book if you need Single beds or a Queen, we will do our best to accommodate your choice whenever possible.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.

I came over from Christchurch to catch up on bookwork - what a dream this place is! Sue & Andy are fabulous hosts and their friendly welcoming, easy going nature is just what this stressed out worker needed! Goals achieved and I believe I’ve found paradise!
I had the Studio Beachfront Pod and it was perfect! I’ve always gone to Punakaiki - but the lakes & walks around here are so much better! Thanks Guys! I’ll be back!


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Contact Us

Ross Beach Top 10 Holiday Park

145 Ross Beach Road
West Coast, NZ

Phone: +64 3 4298277
Cell Phone: 021 428 566


Hokatiki Accommodation
sustainable tourism

Proudly 100% NZ Owned |  © Parklife Tourism Limited t/a Ross Beach Top 10 Holiday Park