Proudly 100% NZ Owned |  © Parklife Tourism Limited t/a Ross Beach Top 10 Holiday Park

Ross Beach Top 10 Holiday Park

Our Terms & Conditions

Payment Policy

Bookings Policy
Acceptance of an accommodation booking is acknowledgment and agreement to these terms and conditions.
- The minimum deposit of 1 night's accommodation cost is required to secure every booking and must be paid at the time of booking.
- Payment of deposit must be made by cash, credit card (MasterCard or Visa only), EFTPOS or Bank Transfer. Bank transfer deposit payments are given a period of 5 days to clear.
- Bookings may be cancelled without notice if the deposit is not received by the agreed due date.
- When your deposit has been received your booking will be confirmed by email. Please check that all details on your Booking Confirmation are correct.
- Balance of payment for booking is required on arrival by cash, credit card or EFTPOS.
- Guests may request a specific site. Depending on availability, management will endeavour to hold that site for you, but cannot guarantee any site allocation due to circumstances that may arise after your booking has been confirmed.
- We reserve the right to refuse entry into Ross Beach Top 10 Holiday Park. A full refund will be issued under these circumstances.
- Persons under 18 years of age must be accompanied by a parent or guardian.
- The tariff is based on the number of guests and type of accommodation for the specified time and duration. Any changes thereto may change the tariff.
- PRICES are calculated on the number of people booked onto a Site or into a Pod. We allow strictly a maximum of 6 people per Site and 2 people for all pods except family pods at 4 persons, including children. There is no provision for additional people.
- Rates are set for 12 months from July to June. Rates may change without notice. Prices quoted are current at time of booking, inclusive of GST and firm upon full payment for the specified time and duration.
- The person named on the Booking Confirmation is liable for any damage/Loss caused to the accommodation or its fixtures and fittings. In such an event the customer gives the management of Ross Beach Top 10 Holiday Park authority to be recompensed for loss.
- Minimum stay periods may apply to weekends, public holidays and peak season.

Cancellation Policy

This policy relates to direct bookings only. Please see the relevant 3rd party website for there specific policies.
Cancellation of accommodation pod.
- Bookings cancelled more than 7 days prior to check-in, will be refunded in full. Alternatively, the booking can be transferred to another date within the current financial year.
- Cancellations inside of 7 days of check-in will result in the cost of one night's tariff being charged to the held credit card for each pod cancelled.
- Non arrival on the first night of the booking (without notification) automatically cancels entire booking.
- Refunds are not given for early departure.

Cancellation of sites
- Cancellations inside of 72 hours of check-in will result in the price of one night's accommodation from each site being deducted from the held credit card.
- Non arrival on the first night of the booking (without notification) automatically cancels entire booking.
- Refunds are not given for early departure.


- Each online booking website has its own cancellation/refund policy that might also be relevant to the specific deal that is being offered - please check with the relevant website.

Child Policy

Children Policy
We are in the process of developing our children?s play area which is to the southern end of the park, we ask that you supervise your children when on the play equipment.
All hire carts are to only be ridien on the gravel roads and not around the amenities buildings, or over grass banks..We take the safety of all our guest, including your children seriously .
If you would like to hire any equipment please come to reception to complete paperwork.
We hope to have all our "toys" available for this summer.

Other

We have many different room configurations, so please feel free to let us know when you book if you need Single beds or a Queen, we will do our best to accommodate your choice whenever possible.

I came over from Christchurch to catch up on bookwork - what a dream this place is! Sue & Andy are fabulous hosts and their friendly welcoming, easy going nature is just what this stressed out worker needed! Goals achieved and I believe I’ve found paradise!
I had the Studio Beachfront Pod and it was perfect! I’ve always gone to Punakaiki - but the lakes & walks around here are so much better! Thanks Guys! I’ll be back!
Jarnica

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Contact Us

Ross Beach Top 10 Holiday Park

145 Ross Beach Road
Ross
West Coast, NZ

Phone: +64 3 4298277
Cell Phone: 021 428 566
Email: info@rossbeachtop10.co.nz

Bookings

Proudly 100% NZ Owned |  © Parklife Tourism Limited t/a Ross Beach Top 10 Holiday Park